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Privacy Policy

Effective Date: 2025/12/02
Last Updated: 2025/12/02

The company Qbid AB, with corporate registration number 559478-3077, will be referred to in this document as BidPal.ai, which is our brand name.

BidPal.ai (“BidPal” or “Site” or “Service”) is committed to protecting the privacy of its users. This Privacy Policy (“Policy”) explains how BidPal.ai collects, uses, and shares information from users of its website and services. By using the Site, you agree to the terms of this Policy. This Policy is intended to balance BidPal’s legitimate business interests with users’ reasonable expectations of privacy.

ALL USERS OF BIDPAL.AI SHOULD CAREFULLY REVIEW THIS PRIVACY POLICY AS IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND RESPONSIBILITIES.

Definitions

  • Content: Information, materials, and other content, including, but not limited to, text, images, videos, and designs shared through the Site.
  • Customer: Any individual or organization that registers with BidPal.ai to participate in or host auctions or other transactions via the Site.
  • Visitor: Any individual who browses publicly available portions of the Site without registering.
  • Transaction: Any financial exchange or bid initiated through the Site.

Information We Collect

Non-Personally Identifiable Information

  • From Visitors: BidPal.ai collects non-personal information, including but not limited to:
    • Internet Protocol (IP) address
    • Internet Service Provider (ISP)
    • Browser type, operating system, and version
    • Date and time of access
    • Referring URLs
    • Specific pages visited and search terms used on the Site
  • Usage: This information is used for traffic analysis, site administration, improving user experience, and generating aggregated demographic data. Aggregated data is anonymous and does not identify any specific individual.

Personally Identifiable Information

BidPal.ai collects personal information only when voluntarily provided by users. This includes:

  • For Registration and Transactions:
    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information
  • Additional Information (Optional):
    • Profile photos, custom content, and other user-generated submissions
    • Location data for tailored service offerings, where users permit location tracking

Children’s Privacy

BidPal.ai does not knowingly collect personal information from children under 13 years of age. If BidPal.ai becomes aware of such data being collected inadvertently, it will be promptly deleted.

How We Use Your Information

  • Service Delivery: Personal information is used to manage accounts and facilitate transactions.
  • Communications: BidPal.ai may use email to send service updates, respond to inquiries, and provide promotional offers. Users may opt out of promotional emails but will continue to receive essential service-related emails.
  • Security: IP addresses and other data are used to enhance account security, detect fraudulent activity, and prevent unauthorized access.
  • Historical Data: Customer data, including transaction history and account activity, is maintained to ensure compliance, resolve disputes, and improve service quality.

Data Sharing and Disclosure

  • With Third Parties: BidPal.ai may share user information with trusted partners for:
    • Payment processing
    • Delivering tailored advertisements or services
    • Conducting analytics to enhance user experience
  • Legal Compliance: Personal data may be disclosed to comply with legal obligations, enforce terms of use, or protect BidPal’s.ai rights and property.
  • Business Transfers: If BidPal.ai is involved in a merger, acquisition, or sale, user information may be transferred as part of the transaction.

Cookies and Tracking Technologies

BidPal.ai uses cookies to enhance user experience by:

  • Remembering user preferences
  • Tracking user behavior on the Site
  • Enabling essential site functionality 
Users can manage cookie preferences through browser settings.

Your Rights and Choices

  • Opt-Out: Customers may opt out of receiving promotional communications by following the instructions in emails or contacting BidPal.ai support.
  • Update Information: Users can update or modify their personal information by accessing their account settings or contacting customer support.
  • Data Retention: While users may request the deletion of their personal information, some data (e.g., transaction history) may be retained for legal or operational purposes.

Security Measures

BidPal.ai employs industry-standard security measures, including data encryption and secure payment gateways, to protect user information. However, BidPal.ai cannot guarantee absolute security due to potential vulnerabilities in third-party services or systems.

Third-Party Websites

BidPal may contain links to third-party websites. This Privacy Policy applies solely to information collected by BidPal.ai, and BidPal.ai is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

BidPal.ai reserves the right to modify this Policy at any time. Changes will take effect immediately upon publication. Users are encouraged to review the Policy periodically to stay informed about BidPal’s.ai data practices.

Contact Information

For questions or concerns about this Policy, please contact BidPal.ai at: [email protected]